A user is suspended when five incorrect login attempts have occured within a time frame of a minute. This will then result in a one minute lockout period. The user will be able to log in again on the same web page after the one minute is up.
Please note: Your username is always your full email address at the school (e.g. @eq.edu.au, @education.wa.edu.au, etc).
If you are uncertain of your password, you are able to reset it via the ‘Reset password here’ button on the Login page.