Pricing Policy

This Pricing Policy forms part of our Terms and Conditions. Where this policy and an executed agreement or Order differ, the agreement or Order prevails.

1. Currency and tax

Australia. Prices are in Australian dollars (AUD) and include GST at the applicable rate, unless a price is expressly stated to be exclusive of GST.

New Zealand. Customers contracting with Schoolzine Limited are invoiced in New Zealand dollars (NZD). Prices include New Zealand GST at the applicable rate, unless expressly stated otherwise.

Outside Australia and New Zealand. If you are purchasing from outside Australia or New Zealand you may be liable for additional fees, duties or taxes. These are not included in your order total and you are responsible for them when due.

2. Standard rates

Item	Rate
Additional publication or eNewsletter issue	$300 (inc GST)
Maintenance	$88 per hour (inc GST), billed in 15-minute increments
Service cancellation fee (where 90 days’ notice is not given)	$690 (inc GST)
SMS text messaging	Pay-per-use — contact us for current rates

The rates above apply unless a different rate has been negotiated and recorded in your Order, proposal or agreement.

Maintenance is work outside the scope of your chosen product or package, as defined in our Terms. It is charged at our discretion and is frequently waived.

SMS is charged per message. Each part of a multi-part message over 142 characters is charged as a separate message.

3. Subscription pricing

Subscription pricing for products and packages is quoted individually, based on the products selected and, where relevant, enrolment size. Your pricing is set out in your Order, proposal or invoice.

Project work and services-based work outside general product subscription and use is quoted separately and governed by its own statement of work or agreement.

4. Changes to pricing

We may vary our pricing from time to time. Pricing for a renewal term is set out in your renewal invoice, which is issued approximately 30 days before your subscription end date. Payment of that invoice, or continued use of the Products into the new term, constitutes acceptance of the pricing for that term.

Published rates may be updated on this page at any time. A change to a rate does not affect work already requested or fees already invoiced. The rate applying to a chargeable request is the rate published, or as negotiated with you, at the time the request is made.

Pricing may be adjusted to reflect modules you have enabled, your usage of enabled modules, or modules that were previously made available to you on a trial basis and that you have continued to use.

If you do not wish to proceed with a renewal at the price invoiced, contact us before the invoice due date. Where the renewal price has increased, you may decline the renewal within 14 days of the invoice being issued without a cancellation fee applying, notwithstanding the notice period in our Terms.

5. Invoicing and payment

We invoice 30 days prior to the commencement of a new 12-month term, with payment due within 14 days.

Where a chargeable product, module or feature is enabled within the platform by a user in your organisation, we are entitled to invoice you for it in accordance with this policy or your Order. You are responsible for ensuring that users with administrative privileges are authorised to incur charges on your behalf.

We do not store or automatically charge payment cards. All charges are invoiced. If your invoice includes a module or feature you do not wish to continue with, contact us before the due date and we will disable it and reissue the invoice.

We may reduce, waive or refund any charge at our discretion. Doing so on one occasion does not create an entitlement to the same treatment on another.

6. Quoted pricing

Where we provide a written quotation or proposal, the pricing in it is valid for the period stated. If no period is stated, it is valid for 30 days from the date of issue.