Cancelling Your Sports Tracker Subscription
Thank you for your partnership to date, we’re sorry to see you go
Schoolzine is proudly Australian-owned and operated for nearly two decades, supporting schools in building stronger connections with their communities. We bring that same dedication and expertise to the Sports Tracker community, ensuring schools and sporting associations have a reliable, secure platform that evolves through customer-led product enhancements. Our commitment to continuous improvement means we are always working to refine Sports Tracker based on the needs and feedback of our community.
Typically we find that there are three reasons that a school wishes to cancel their Sports Tracker subscription.
1) The tools are difficult to use (or you don’t have time to use the tools) effectively
We understand that sports management platforms aren’t always as intuitive as we’d like them to be. We also recognise that every school has different levels of confidence when it comes to using digital tools. Our goal with Sports Tracker is to ensure that schools can easily manage their sports programs, regardless of their technical expertise.
That’s why we have a dedicated Aussie-based Customer Success team who work with schools every day—providing training, guidance, and support to help you get the most out of Sports Tracker.
We’d love the opportunity to spend just 30 minutes understanding which areas of the platform you found challenging and how we can improve your experience.We’d love to have the opportunity to spend just 30 minutes understanding which areas of the platform you were unable to use effectively.
2) You’ve recently encountered budget cuts and Sports Tracker is one of many expenses that will be cancelled
Got it. The increasing financial strain on businesses all across Australia is a common topic of conversation and we acknowledge that avoiding superfluous expenditures is front of mind for all schools.
That’s why Schoolzine is committed to delivering exceptional value through Sports Tracker.
Sports Tracker provides:
Ongoing platform improvements driven by customer feedback
Robust security measures to keep your data safe
Unlimited Australian-based support with a dedicated Customer Success team for training and assistance
Exclusive group discounts for Zone and District networks, making it easier for schools to collaborate and streamline sports management across multiple campuses
If budget constraints are a concern, we’d love to explore options that help your school continue benefiting from Sports Tracker while maximising value for your community.
3) You’ve decided to go with another tool that better suits your needs
That’s great news! Keeping students, staff, and families engaged in school sports is essential for fostering school spirit, participation, and well-organised events.
That’s why Schoolzine has dedicated time and resources to making Sports Tracker one of the most comprehensive and user-friendly sports carnival management platforms available. Unlike other sports competition systems designed for state, national, or international events—which don’t cater to school-level carnivals—or outdated tools like spreadsheets that can be frustrating to manage, Sports Tracker is built specifically for schools. It makes it easy to organise swimming, athletics, and cross-country events, manage heats and finals, record results efficiently, and ensure seamless event coordination.
Our platform is backed by a dedicated Australian-based Customer Success team, providing training, assistance, and ongoing improvements based on community feedback. Whether you’re managing a single school carnival or coordinating across a Zone or District network, Sports Tracker is designed to keep your community engaged and your school sports events running smoothly—without the headaches of complex or unresponsive systems.
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